Bank as a Platform: Essential tools for PSD2 and open banking


March 2018

Banking is rapidly becoming open through technology, regulation and customer experience – undoubtedly, this is going to be the grandest transformation of the financial services industry ever.

There is no obvious strategy to navigate through this change for any given bank, but it will certainly require a major evolution of its banking model, IT architecture and approach to talent in order to remain competitive.

This research will provide an insight into how financial institutions around the world are preparing for open banking, why they are increasingly looking at the “Bank as a Platform” architecture as an essential enabler and what sort of technology tools they believe will help them lead the new financial ecosystem.

Keywords : Customer experience , Digital/Mobile channels , API/Open banking , Digital payments/Wallet

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